Tamara (Tami) Vileta is the president and creative director of Pinpoint Strategic Communications. She has 30+ years of experience in brand development, strategic marketing, art direction, graphic design, and copy writing for aesthetic medical practices and the corporate entities that serve the industry, including laser manufacturers, skin care and medical device companies, practice management software providers, and practice consultantancy firms.

Her agency has provided high-level creative marketing services to over 250 practices in the United States, Canada, Mexico, and Africa. Their work focuses primarily on patient experience and retention initiatives, including Brand Development & Curation, Patient Loyalty Marketing, Event Promotion, Email Marketing, Patient Education, Collateral Design, Social Media Marketing, Integrated Launch Campaigns (across digital, print, and display), and even Promotional Products.

Tami’s work has earned creative awards and accolades over the decades, but her biggest gratification still comes from helping clients “knock it out of the park” to achieve their goals. Pinpoint places the highest priority on building enduring customer relationships. Many of their clients have been with the agency for well over a decade. Building a deep-seeded culture of unmatched customer care is paramount--and in sync with their focus on retention activities for their customers.

In her personal life, Tami loves competing in USTA league tennis, hiking in the Pacific Northwest with her husband and pups, traveling the globe, and cooking massive meals large enough to feed small armies.

Tami Vileta has been a guest on 2 episodes.